Technology Risk & Service Management

Risk, made visible.
Service, made predictable.

An independent advisory practice for regulated enterprises and the teams that build for them. Two decades governing vulnerability, audit, and technology risk at Fortune 50 scale — applied to your environment.

20+

Years leading technology risk in regulated enterprise

17

High-severity zero-day events driven to on-time closure

10,000+

Assets brought under enterprise vulnerability governance

Zero

Control failures across annual HIPAA and SOX audit cycles

The practice

Two disciplines that are really one problem.

Most organizations treat cyber risk, service management and the delivery machinery underneath as separate departments with separate budgets. In practice they fail together: an estate nobody can inventory is an estate nobody can patch, a change process nobody trusts is a remediation date nobody hits, and a deploy pipeline everybody fears is the reason the fix waits until Monday.

Sanz Consulting works both sides. We govern the risk you already carry, and we run — and where it is the blocker, rebuild — the operating disciplines and delivery paths that keep it contained.

Capabilities

What we are engaged to do.

Two practices, sold separately or together. Most engagements begin in one and touch the other.

Practice 01

Technology & Cyber Risk

Vulnerability, audit, and technology risk governed as one program — with reporting an executive committee can actually act on.

  • Enterprise Vulnerability Management
  • Emergency & Zero-Day Response
  • Audit & Regulatory Readiness
  • Risk Reporting & GRC Tooling
  • Security Hardening
Explore this practice

Practice 02

Service Management & Operations

Incident, problem, change and release governance — plus the delivery automation underneath — so a production estate stays predictable, and can prove it to an auditor.

  • Incident & Problem Management
  • Change & Release Governance
  • Delivery & Infrastructure Automation
  • Service Delivery & SLA Management
  • Disaster Recovery & Operational Resilience
Explore this practice

Industries

Environments where a missed date has consequences.

Healthcare & Health Insurance

HIPAA control environments, protected health data, and vulnerability estates measured in five figures. Program leadership at Evernorth Health Services (Cigna) — operating across the Cigna Information Protection organization, Global Infrastructure & Operations, and Audit simultaneously.

HIPAA control environmentsEnterprise vulnerability governanceAudit issue closure

Banking & Financial Services

SOX and PCI-DSS obligations, regulator attention, and no tolerance for a missed remediation date. Emergency vulnerability response, executive risk reporting, and ITIL service governance built inside Wells Fargo and GE Capital.

SOX & PCI-DSSEmergency vulnerability responseIncident, problem & change governance

Regulated & Global Enterprise

Multi-country infrastructure, data centre consolidation, and shared-services programs delivered at Altria Corporate Services — including a flagship global network and data centre program across five countries delivered three months ahead of schedule.

Multi-country infrastructureData center & DR readinessShared services delivery

Founders & Growth-Stage Teams

Senior platform engineering without the headcount. The same operating discipline applied at a smaller scale, for teams that need the system to be legible long before it needs to be large.

Platform architectureDeploy & infrastructure automationFractional technical leadership

How we work

Four commitments that shape every engagement.

01

Define done first

Every engagement opens with the same question: what does done look like, and how will we both know we got there. That answer becomes the scope — before any work starts.

02

Measure, then assert

Posture, remediation performance, and delivery health get a baseline at the outset. Every improvement claim arrives attached to the number it moved.

03

Build for handover

Runbooks, reporting, and documentation ship with the work, not after it. We would rather leave behind a system your team can run than a dependency they have to keep paying for.

04

Fixed scope, quoted up front

Pricing is quoted per engagement, not billed by the hour in the dark. You know the number before the work begins, and it does not move because the work got interesting.

Engagement models

Scoped to the problem, priced before we start.

Fixed fee · 1–2 weeks

Risk & Systems Assessment

A focused review of your control environment, architecture, and delivery process. You receive a written assessment: what is fragile, what is fine, and a prioritized roadmap any competent engineer can execute — including us, if you want to keep going.

Monthly retainer

Fractional Risk & Platform Partner

Ongoing governance, architecture, and operations support at a capped number of hours per month. For organizations that need a senior technical partner on call before they need another full-time hire.

Tell us what is breaking, what is slow, or what you are afraid to touch.

Every engagement starts with a conversation about outcomes, not hours. If we are not the right fit, we will say so.